Payment Policy – Effective Date: January 7, 2025
Thank you for shopping with Move Suri! We want to ensure that your shopping experience is easy, secure, and convenient. Below are the details of our Payment Policy:
1. Accepted Payment Methods
We accept the following payment methods:
- Credit Cards: Visa, MasterCard, American Express, and Discover
- Debit Cards: Visa, MasterCard, and other debit cards with the major card networks
- PayPal: Pay securely through your PayPal account
- Apple Pay and Google Pay: Available for quick checkout for eligible customers
2. Payment Processing
- Order Confirmation: When you place an order, your payment will be processed immediately. You will receive an order confirmation email once your payment has been successfully processed.
- Authorization: Payment is authorized at the time of purchase. We reserve the right to reject any order if payment cannot be processed successfully.
3. Currency
All transactions are processed in U.S. dollars (USD). If you are shopping from outside the United States, your bank or credit card issuer may convert the amount to your local currency. Please check with your payment provider for applicable exchange rates and fees.
4. Security
We take your privacy and security very seriously. We use SSL encryption technology to ensure that all your payment details are securely transmitted. We also adhere to PCI DSS compliance to protect your payment information during every transaction.
5. Billing Information
To prevent fraud, we require that the billing information you provide matches the information on file with your card issuer. If there is a mismatch, your payment may be declined, and your order will be canceled until the correct details are provided.
6. Sales Tax
Sales tax is calculated based on the shipping address and applicable tax laws. The total amount of tax will be displayed during checkout before you confirm your order. Tax rates may vary depending on your location.
7. Promotional Discounts and Coupons
- Discounts: If you have received a promotional code or coupon, you can enter it during checkout to receive your discount.
- Limitations: Promotions cannot be combined with other offers unless stated otherwise. Only one promo code can be used per order.
- Expiration: Promotional codes and discounts may have expiration dates, and any expired codes will not be accepted.
8. Failed Transactions
In the event that a payment fails, we will notify you of the issue. You will have the opportunity to update your payment information or choose an alternative payment method. If the issue is not resolved within a reasonable time, your order will be canceled.
9. Pre-orders and Backorders
For pre-order or backorder items, your payment will be processed at the time of purchase, but the product will not be shipped until the item is available.
10. Refunds and Cancellations
- If you need to cancel your order or return an item, please refer to our Refund and Returns Policy for detailed instructions on the process.
- Refunds for cancellations or returns will be credited back to the original payment method used at the time of purchase.
11. Contact Us
If you have any questions about our payment policy or need assistance with your payment, please feel free to contact us at:
- Email: info@movesuri.com
- Phone: (320) 230-2338
- Address: 349-19 1/2 N Ave, Saint Cloud, Minnesota (MN), 56303, United States
Thank you for choosing Move Suri! We strive to offer secure and convenient payment methods to enhance your shopping experience.